Effective Date: 01/01/2020
Brock Family Music (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us online or in person, purchase products or services, or participate in lessons, events, or promotions.
By using our services or website, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party providers)
- Student and parent/guardian information for lesson enrollment
Non-Personal Information
- Browser type and device information
- IP address
- Website usage data and analytics
- Cookies and similar tracking technologies
- How We Use Your Information
We use the information we collect to:
- Process purchases and service requests
- Schedule lessons, tunings, deliveries, and repairs
- Communicate about orders, appointments, promotions, and events
- Improve our products, services, and customer experience
- Comply with legal and regulatory requirements
- Sharing of Information
Brock Family Music does not sell or rent your personal information. We may share your information only in the following circumstances:
- With trusted third-party service providers (e.g., payment processors, delivery companies, marketing platforms) who assist in operating our business
- When required by law or legal process
- To protect the rights, property, or safety of Brock Family Music, our customers, or others
All third-party partners are required to maintain the confidentiality of your information.
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and support marketing efforts. You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
- Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system can be guaranteed 100% secure, we strive to use commercially acceptable means to protect your data.
- Children’s Privacy
Brock Family Music provides music lessons and services for children. Personal information for minors is collected only with the consent of a parent or legal guardian and is used solely for lesson administration, communication, and safety purposes.
- Your Rights and Choices
Depending on your location, you may have the right to:
- Access, update, or correct your personal information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the information below.
- Third-Party Links
Our website or communications may contain links to third-party websites. Brock Family Music is not responsible for the privacy practices or content of those websites.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.
- Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Brock Family Music
960 S. 1st Ave, Iowa City, IA 52245
(319) 600-2933
chuckbrock@brockfamilymusic.com
This Privacy Policy is intended for general informational purposes and does not constitute legal advice.